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Inside Sales Representative

Inside Sales Representative

Responsibilities

  • Answering inbound member calls using active listening skills assessing member needs to achieve satisfaction
  • Provide exceptional service and quality with every interaction
  • Perform activations, provide technical support, billing questions, device issues to resolution
  • Use a consultative approach to build rapport and determine the needs of the member
  • Utilize CRM tools to enter member account information, leads, orders, and upgrades
  • Stay current with Conservative causes and industry information, news, technology, and events
  • Perform other duties as assigned by management

Requirements

  • Minimum 2 years of wireless customer service highly preferred
  • Strong technical knowledge working with multiple cell phone devices to troubleshoot member issues
  • Experience with telecom billing, MVNO provisioning, data usage limits, and roaming costs, preferred
  • Strong desire to succeed through self-motivation, customer service, and a great work ethic
  • Excellent verbal and written communication skills
  • Highly proficient computer skills with multiple programs open, including Microsoft Office
  • Dependable, including excellent attendance performance
  • Flexible schedule with a willingness to work evenings and/or Saturdays. We are closed on Sundays.
  • High School Degree with some college/Associates Degree preferred

Benefits

  • Base Salary + Commission and Fuel
  • Benefits Including, Health and Dental Insurance (after 90 days Initial Continuous Employment and approved by Management)
  • Traveling Outside of Territory,  Meal Per Diem, Hotel and Rental Car (if Needed) will be provided.
  •  

Abmnus is an equal opportunity, at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Send you resume at, HR@ABMNUS.COM

Call us:  877.275.7778

ABOUT ABMNUS 

ABMNUS is a Master Agent for  Total Wireless,  H2O Wireless, and Lycamobile, and one of the nation’s largest global distributor of mobile handsets.  We put our customers, dealers,  and vendors at the heart of everything we do. Respect, Value, Trust are Core of our business.  With over 20+ years of experience in the wireless industry, we thrive to exceed expectations with Loyalty and deliver memorable, first class products and services with ever-lasting passion to our partners and to our distribution.

More ways to shop: Visit online store Abmnus Store, or call 1-877-275-7778 to place an order or schedule a visit.

CONTACT US 

2660 Park Ave  Bronx, NY 10451
Phone: +1  877.275.7778     Fax: 718.401.4625
For general inquiry please email
info@abmnus.com
To reach our sales department please email
Sales@abmnus.com
For dealer support please email
support@abmnus.com
Monday-Friday 9:30 am to 8:00 pm
Saturday 9:30 am to 6:00 pm

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